Transparency and security

Privacy Policy

At FL Group Tech, protecting your data is a non-negotiable commitment. Here you will find all the information about how we collect, use, store, and protect your personal information.

Last updated: June 2026 LGPD compliant

1. Data we collect

We collect information necessary to provide and improve our services. Personal data may include:

  • Identification data: full name, email, phone number, and company.
  • Browsing data: IP address, browser type, pages visited, time spent, and cookie data.
  • Communication data: messages sent through the contact form, WhatsApp, or email.
  • Professional data: job title, industry, and information voluntarily provided during consultations.

We do not collect sensitive data (such as health data, racial/ethnic origin, religious beliefs, or sexual orientation) without your explicit consent.

2. How we use your data

We use the collected data for the following purposes:

  • Respond to your contact and support requests.
  • Present business proposals and information about our services.
  • Improve browsing experience and site usability.
  • Send relevant communications, such as newsletters and updates (only with your consent).
  • Fulfill legal and regulatory obligations.
  • Generate internal analyses and usage statistics for continuous improvement.

3. Data sharing

FL Group Tech does not sell, rent, or trade your personal data. We may share information only in the following situations:

  • Service providers: email, hosting, and data analytics tools that operate on our behalf under confidentiality agreements.
  • Legal obligations: when required by law, court order, or competent regulatory authority.
  • Protection of rights: when necessary to protect our rights, safety, or property.

4. Storage and retention

Your data is stored on secure servers with encryption and access control. We retain information for as long as necessary to fulfill the purposes described in this policy or as required by law.

After the processing period ends, data will be securely deleted, except when legal retention obligations apply.

5. Cookies and similar technologies

We use cookies and similar technologies to improve the browsing experience. The types of cookies we use include:

  • Essential cookies: necessary for the basic functioning of the site.
  • Performance cookies: collect anonymous data about how visitors use the site.
  • Functionality cookies: remember preferences such as language and region.

You can manage cookie settings directly in your browser. Disabling some cookies may affect site functionality.

6. Your rights

Under the Brazilian General Data Protection Law (LGPD), you have the right to:

  • Confirm the existence of personal data processing.
  • Access the data we hold about you.
  • Request correction of incomplete, inaccurate, or outdated data.
  • Request anonymization, blocking, or deletion of unnecessary or excessive data.
  • Request the portability of your data to another service provider.
  • Request deletion of data processed based on your consent.
  • Revoke consent at any time.

To exercise your rights, please contact us through the channels listed at the bottom of this page.

7. Information security

We adopt technical and organizational measures to protect your data against unauthorized access, destruction, loss, alteration, or any form of improper processing. Measures adopted include:

  • Data encryption in transit and at rest.
  • Restricted access control to personal information.
  • Continuous infrastructure monitoring.
  • Team training on security best practices.

8. Minors

Our services are not intended for individuals under 18 years of age. We do not intentionally collect data from minors. If we identify that information from a minor has been collected without parental authorization, we will promptly delete that data.

9. Changes to this policy

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. We recommend that you check this page regularly. The date of the last update will always be displayed at the top of this page.